Rush University Medical Center  Sr App Analyst Epic in Chicago, Illinois

Job Title: Sr App Analyst Epic

Department: I S Clinical Systems

Shift: 1st

Full/Part: Active Regular FT (72 to 80 hours per pay period)


Job Number: 2018-2196

Job Description:

Sr. Application Analyst, Epic

Epic Application Analyst opportunities in Rush University Medical Center’s Department of Clinical Information Systems offer a highly collaborative environment and very promising career path!

Position Highlights:

The Epic Senior Analyst of specialty modules provides hands-on expertise to deploy solutions for the Rush enterprise. The Senior Analyst works as a member of the Clinical Information Systems team that will support Epic’s specialty applications such as Telemedicine, MyChart, Welcome, EpicCare Link, and Care Everywhere, as well as other applications requested by Rush. Under minimal supervision, analyzes problems in terms of Rush workflows/policies/procedures, Epic functionality, end-user knowledge, and training requirements. He/she is a recognized expert for his/her application(s) and applies knowledge of Epic functionality to address Rush issues. Participates in end-user design and validation meetings and supports roll-out of new implementations by participation in end-user acceptance testing, design of training modules, integrated testing and command center support. Supports live applications and sites by sharing on-call support, monitoring Help Desk tickets and designing enhancement and optimization solutions.

Position Responsibilities:

  • Performs analysis, design, development and maintenance of Epic’s specialty applications such as MyChart and Care Everywhere as well as other hospital-related applications

  • Configures vendor applications and products

  • Maintains system documentation and develops system specifications and procedures

  • Defines and documents user requirements

  • Learns and understands user department practices and procedures

  • Applies project planning and project management methodologies

  • Coordinates and leads short duration projects; monitoring project process, progress and results

  • Develops test plans, prepares test data and performs system testing

  • Provides on-site user support during implementations

  • Takes on-call for system application support at scheduled times

  • Audits data entered by end users

  • Troubleshoots and tracks issues and problems

  • Applies systems development methodology to solve problems

  • Handles multiple assignments simultaneously

  • Follows Change Management processes

Position Qualifications Include:

  • Minimum 4 years’ experience

  • Experience with one of the following Epic modules highly desirable: MyChart, Care Everywhere, certification optional

  • Bachelor’s degree or higher in computer science, information systems or health care related field

  • Experience working in a hospital or other health care organization desirable

  • Experience implementing industry best practices to drive optimized operations

  • Excellent oral and written communication skills with technical and clinical audiences

  • Excellent analytical skills

  • Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment

  • Able to articulate customer business problems

  • Strong technical command of common office tools (e.g. Microsoft Office suite, departmental applications)

Company Highlights:

  • Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital.

  • Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.

  • Rush has been named one of the 100 Top Hospitals in the country by Truven Health Analytics three times.

  • In U.S. News & World Report's 2017-2018 Best Hospitals issue, Rush ranked among the top 50 hospitals in 8 of 16 categories.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.