Rush University Medical Center  Medical Asst Lead - Otolaryngology, 1st Shift, FT in Chicago, Illinois

Job Title: Medical Asst Lead - Otolaryngology, 1st Shift, FT

Department:

Shift: 1st

Full/Part: Active Regular FT (72 to 80 hours per pay period)

Specialty: Otolaryngology

Job Number: 2018-3429

Job Description:

Medical Assistant Lead - Otolaryngology, 1st Shift, FT

Position Highlights:

  • The Medical Assistant Lead is responsible for the daily management and direct supervision of clinic staff.

  • Responsible for assisting physicians, mid-level practitioners, and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting.

  • Assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing.

  • Administer intramuscular injections, immunizations, small volume nebulizer treatment, and over-the-counter medications under the direction of a physician.

Position Responsibilities:

  • Participates in recruitment efforts with interviewing, and hiring direct reports.

  • Coordinates onboarding and off-boarding of clinic staff.

  • Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.

  • Establishes course of action for self and others to ensure that work is completed effectively and efficiently.

  • Provides training and mentorship to direct reports

  • Conducts annual performance reviews in conjunction with manager.

  • Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.

  • Ensures compliance with accreditation and regulatory bodies within area of responsibility.

  • Performs patient intake including vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.

  • Prepares and supports patient and assists provider with procedures.

  • Reviews appointment schedules and ensures all patient charts are available for the visit.

  • Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.

  • Performs basic lab and testing procedures according to standards.

  • Performs phlebotomy and EKGs.

  • Administers RUMG-approved intramuscular or subcutaneous medications after competency has been assessed, verified, and documented.

  • Performs Tuberculin skin testing upon order of the physician.

  • Demonstrates appropriate population-specific techniques with patients.

  • Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.

  • Cleans, prepares, and stocks exam rooms, treatment rooms, and workstations.

  • Calls patients regarding test results and medical instruction under the direction of a physician.

  • Calls in medical refills under the direction of a physician or protocol.

  • Documents patient care information in the outpatient medical record according to standards.

  • Assists with scheduling of patient tests, procedures, and follow-up appointments.

  • Assists in the care, cleaning, and sterilization of equipment and instruments.

  • Maintains the inventory of medical and linen supplies.

  • Maintains quality control for equipment.

  • Provides cross-coverage to other clinical areas as assigned.

  • Participates in quality improvement projects.

  • Maintains compliance with the Joint Commission standards and other regulatory bodies.

  • Other duties as assigned.

Position Qualifications Include:

  • Current Clinical Medical Assistant Certification by AAMA, AMT, NCCT, or NHA (includes principles and techniques of injections and medication administration)

  • High School Diploma/GED required

  • Graduate of an Accredited Medical Assistant Program is preferred

  • Current CPR Certification (Through the American Heart Association or American Red Cross ONLY)

  • Minimum of one year clinical experience preferred

  • Phlebotomy experience preferred

  • Computer skills required, Epic Ambulatory experience preferred

  • Excellent communication and interpersonal skills

  • Excellent customer service skills

  • Excellent organizational skills

Company Highlights:

  • Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.

  • Leading academic medical center, acute care hospital w/ 664 licensed beds.

  • Ranked among the top 20 “Best Places to Work” by Indeed.

  • In U.S. News & World Report's 2017-2018 Best Hospitals issue, Rush ranked among the top 50 hospitals in 8 of 16 categories.

  • Rush University Medical Center received five stars in a quality rating system by the federal Centers for Medicare and Medicaid Services (CMS). Rush University Medical Center is the only five-star academic medical center in the Chicago area.

  • Rush has been named one of the 100 Top Hospitals in the country by Truven Health Analytics three times.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.